THANKS A LOT

Remember way back in February when I posted about my run in with a jerk at Kelsey's?  I wrote a complaint to Kelsey's and about a week after that, I received a call from a customer service rep. He apologized for the lack of wait staff on the floor and promised to send something in the mail to make up for the unpleasant experience.  Do you know what I got in the mail? Nothing...zilch...nada... and that's exactly about the same amount of business they will be getting from me.